Reverse Logistics

Reverse Logistics

Reverse Logistics is the management process of returning goods from customers for either replacement or repair. Maximizing reverse logistics reduces the indirect cost of production of finished goods. The key to a successful supply chain, is not limited to delivering finished products only, but also includes an effective and efficient return program for damages and repairs.

  • Heart Reverse Logistics services include:

  • Single source process for all inbound returns

  • Daily planning of pickups and schedules

  • Instant access to return statistics

  • Reduced cost by maximizing load and lane management

  • Improved service schedules for inbound repairs