Reverse Logistics is the management process of returning goods from customers for either replacement or repair. Maximizing reverse logistics reduces the indirect cost of production of finished goods. The key to a successful supply chain, is not limited to delivering finished products only, but also includes an effective and efficient return program for damages and repairs.
Heart Reverse Logistics services include:
Single source process for all inbound returns
Daily planning of pickups and schedules
Instant access to return statistics
Reduced cost by maximizing load and lane management
Improved service schedules for inbound repairs